Information Technology Department at KPU
IT Services Update - MFA for Students
The IT department has enabled Multi-Factor Authentication (MFA or 2FA) for enhanced account security of our student accounts.
- To learn how it works, Click Here.
- To learn how to set it up, Click Here
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Use ONE.KPU.CA to access KPU applications or services. |
You can also access Moodle and Email directly at these sites.
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Having trouble with logins or webpage performance in general?
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Forgot your Password?
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IT Maintenance ScheduleThe IT Department typically performs required server maintenance on Saturday nights from 6:00 PM to 12:00 Midnight.
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Click one of these buttons for online help:
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| Student focused IT Resources |
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| Employee focused IT Resources |
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| The main contact for IT Support |
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| Visit One.KPU for all your access |
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| How to print on campus. |
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| KPU Campus Wi-Fi |
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| Fill in the feedback form here. |
IT Service Portal
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Contacting IT
Please visit our Contact Us page for information about communicating with us.
For information, support, training, or assistance contact us.
Phone: 604.599.2116
Email: servicedesk@kpu.ca
Service Desk Walk-In Hours at Surrey:
- Monday to Friday 8:00 AM to 6:00 PM
- Saturday 8:00 AM to 4:00 PM
Service Desk Call Center Hours
- Monday to Thursday 7:30 AM to 8:00 PM
- Friday 8:00 AM to 6:00 PM
- Saturday 8:00 AM to 4:00 PM
- Final Exam Support until 10:00 PM
- Contact the IT Service desk to arrange mid-term support when needed.
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