Image
Give feedback on accessibility
Help us understand barriers faced at KPU by people with disabilities by completing this online form or using one of the alternative contact methods listed below.
The form may be completed anonymously, and if completed this way we will not be able to contact you. If you choose to share your contact information, you may get a follow up request to understand your experience better.
Learn more about the Accessibility Plan
Ways to provide feedback
Make sure to include:
- What you were trying to access or complete.
- Where the barrier happened and what the barrier was.
- Any recommendations to reduce or remove the barrier.
Online form
Submit your feedback through our online form. You can attach files to help explain the barrier you faced in the form, such as
- What you were trying to access or complete.
- Where the barrier happened and what the barrier was.
- Any recommendations to reduce or remove the barrier.
Please do not include images or recordings of other people without their permission.
If American Sign Language (ASL) is the best way for you to communicate, you can upload a video of yourself using ASL into the form.
Email your feedback to disabilityfeedback@kpu.ca
Frequently asked questions
How will I know if my feedback has been addressed?
As required by the Accessible British Columbia Act, which can be accessed by clicking here, KPU will publish an Annual Report which describes the actions taken in the previous fiscal year to implement the Act. Part of this report will include how feedback is being addressed.
Why are we asking for feedback on accessibility?
Barriers make it difficult for people with disabilities to experience full and equal participation at KPU, negatively impacting their feeling of inclusion and belonging. The lived experiences of our KPU community informs decisions and actions to addressing barriers people face. We are asking for feedback on KPU’s programs and services to improve accessibility.
What do you mean by “accessibility”, “disability” and “barrier”?
Please see the definitions section of KPU’s Accessibility Plan available here
How will I know if my feedback has been addressed?
As required by the Accessible British Columbia Act, KPU will publish an Annual Report which describes the actions taken in the previous fiscal year to implement the Act. Part of this report will include how feedback is being addressed
Who can provide feedback?
We want to know the specific barriers people face when they are trying to:
- Experiences a barrier
- Witnesses someone experiencing a barrier
What kind of feedback can I provide?
We want to know the specific barriers people face when they are trying to:
- Access a program, location or information we offer
- Receive a service or support
- Apply for employment at KPU
We’re seeking:
- Descriptions of experiences and how they impact you
- Recommendations for how barriers can be removed
Some examples of barriers you could report:
- Problems with physical access
- A person that uses language that is degrading, harmful or inconsiderate of your disability
- Forms that are not available in an accessible different format
- Important videos without captioning or ASL alternatives
How will my privacy be protected?
The questions in the feedback survey are optional, including the contact information questions. If you do not share your name and contact information, your identity will be not known by the people who access the online form. What you share will never be held against you.
The questions in the feedback survey are there to help you provide us with information about barriers. You can share as much or as little as you want.
Any personal details you share will be kept safe as required under section 26(c) of the Freedom of Information and Protection of Privacy Act. We will make every effort to protect privacy but can't guarantee total anonymity.
If you have questions about the collection, use and disclosure of your information, please contact Office of Equity and Inclusive Communities or disabilityfeedback@kpu.ca