This is an ARCHIVED version of the Kwantlen University College Calendar for
2004-2005 and is provided for historical reference only. See the current version of the
Calendar for updated information.
The on-line version of the University College Calendar is the Official version.
In the event of conflict between the printed version and the online version, the
on-line version will prevail.
Effective date of this course calendar information, unless otherwise indicated, is Sept. 1, 2004 to Aug. 31, 2005.
Business
BUSI 1110 cr-3
Fundamentals of Business in Canada
Students will study and apply a broad range of business concepts in
a Canadian context. They will learn the basic roles and
responsibilities of managers in the major functional areas of
business including human resources, industrial relations,
information systems, operations, marketing, accounting and
finance. Students will also get an overview of economic systems,
forms of business ownership, general management principles,
Canadian business law and ethics.
Supervisory Skills for Horticulture Technicians &
Florists
Students will study basic supervisory skills for small work-groups
(up to 20 co-workers) in horticultural businesses. They will learn
interpersonal communication techniques to help resolve work-
group issues and problems. Students will also learn motivation
concepts, principles of working in culturally diverse work
environments and how to conduct effective group meetings.
BUSI 1205 cr-3
Supervisory Skills
This course is designed for students in programs other than
business management. It is primarily intended for students in the
Horticulture Technology program, but it may also be of interest to
students in other disciplines who are preparing for supervisory
positions in various fields. The role of supervisor is presented
within the framework of the four functions of management:
planning, organizing, leading and controlling. Students will be
introduced to contemporary supervision techniques, participative
leadership and team concepts which can be applied at the
supervisory level.
Students in Horticulture will learn the basic concepts of business
management needed to be successful in the industry, including:
budgeting, cash flow management, working with financial
statements, basic banking procedures and dealing with financial
institutions. The students also learn basic record keeping and
inventory management. Key government regulation affecting
horticulture businesses and management of risk in British
Columbia will also be covered.
Prerequisites: (Math 11 or Applications of Math 11 with a C or HRTA
0096) and (English 12 or Technical and Professional Communications 12
with a C)
BUSI 1210 cr-3
Essentials of Management
Students will learn the principles of management through an in-
depth examination of the universal functions of management:
planning, organizing, leading and controlling. They will explore the
role of managers as decision makers responsible for achieving the
strategic goals and objectives of organizations. Students will study
contemporary management practices, concepts and issues
including key contingency models, strategic analysis tools, quality
control techniques and perspectives on managerial ethics.
Students will learn how the behaviour of individuals and groups in
work environments affect organizational performance. They will
study individual attributes, worker motivation, reinforcement
strategies, group dynamics, teamwork, organizational structure, job
design, leadership, organizational culture and politics,
communication, conflict, stress and change management, with
special emphasis on diversity and ethical conduct in organizations.
Students will learn basic human resources management, with
special emphasis on current management practices relating to
compensation, equity, diversity and employee rights. They will
study and practise techniques and procedures such as recruiting,
selection, employee discipline and performance appraisal.
Students will study key concepts and applications of human
behaviour in organizations, with in depth focus on the phenomena
of communication, leadership, decision-making, conflict and
change at the individual, group, and organizational levels. They will
have opportunities to develop interpersonal skills that contribute
to effective functioning in organizational settings. Students will
assess their human relations strengths and weaknesses.
Prerequisites: Second year standing including BUSI 1210 or 1215.)
Personal Management Skills for Success in Business
In this course students learn to develop effective interpersonal,
leadership and personal organization skills. Topics include time
management, personal goal management, values, attitudes,
motivation, confidence development, group dynamics, corporate
politics, stress management, leadership, conflict management and
business negotiations.
BUSI 2350 cr-3
Human Resources Management II
This course offers an opportunity to analyze the application of
human resources techniques and practices. The processes of
human resources management are analyzed including factors and
influences affecting policies and organizational effectiveness.
Current practices and research, and future trends in human
resources management are appraised.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)
This is a survey of the Canadian labour scene: the historical
evolution of Canadian Unionism; the impact of trade unions on
industry and commerce; union objectives; employer organizations
and labour unions as institutions; existing labour legislation and
trends; labour-management relations; mediation and arbitration.
The course is largely directed to current events, particularly in B.C.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)
A review of the meaning, sources, and administration of
commercial law, plus a more detailed examination of the law of
contract with particular reference to business situations.
This course introduces students to the major concepts and issues
of Production/Operations Management. Actual organizations with
a variety of production and quality control processes, problems,
and opportunities are analyzed. Techniques and strategies for
improving production/operations are studied. Managing any
organized activity involves production/operations principles;
therefore, the study of Production/Operations Management is
valuable to any business manager. There will be an emphasis on the
analysis of the production process and the application of total
quality management (TQM) in actual organizations.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)
The main objective of the course is the acquisition of essential
managerial skills for achieving overall organizational control. Major
areas discussed are management control structures, management
planning, and control processes.
Students utilize their knowledge of business principles to develop
business plans, form companies, and actively manage their
companies via a computer simulation. Students will apply several
key concepts relating to the major functional areas of a business
and will make realistic management decisions in a simulated
competitive environment.
This offering is designed for both mature business students and
business practitioners having an interest in small and medium
enterprise development. Participants should enter the course with
advance knowledge and/or experience in Canadian business
fundamentals, marketing concepts, and accounting principles.
Topics range from strategic planning to survival and growth
techniques, while the main focus is on the step-by-step approach to
developing an effective business plan. A combination of lectures,
readings, and case discussions are used in tandem with the week-
by-week formulation of individual plans.
Students will analyze business situations involving decision-making
in various management aspects such as employee motivation,
employee resistance to change, human resources, leadership,
managerial controls and conflict, marketing or finance. The course
is developed around a computerized business simulation and
allows students to use knowledge accumulated in many business
courses. The course focuses on building skills in four main areas:
decision-making, report writing, individual and group
presentations, and group discussions.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)
This course is designed to provide students with a good grasp of
the various aspects of international trade from a Canadian
perspective. The emphasis is to learn the principles and practice of
export/import marketing. Among the topics covered are the
Canadian trade position and the institutional frameworks and
procedures within which international trade functions; elements
and analysis of international information systems, alternative
exporting and importing methods; effective advertising and
promotion overseas; packaging, shipping, documentation, and
marine insurance; export pricing; quotations, and credit appraisal;
financing and management of foreign exchange risk; government
rules, policies, and assistance programs affecting international
trade, and discussion of contemporary international trade issues.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)
This is an examination of conflict resolution among management,
workers, and government in the pluralistic environment of the
firm. Contract formulation and collective bargaining are analyzed
in the light of various theories of industrial and human relations.
The course is developed around a Contract Negotiations
Simulation.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)
Students will learn negotiation techniques that may be used to
achieve a variety of business objectives. They will experience the
negotiation process and apply the principles of distributive and
integrative bargaining through a spectrum of role-plays and
simulations, with special emphasis on the importance of
developing pre-negotiation plans and establishing benchmarks.
Students will learn in this course to develop and operate a business
in a competitive international environment. They will learn about
the specific skills Canadian managers require in order to deal with
international challenges with subordinates of multicultural
backgrounds.
Prerequisites: Second year standing including BUSI 1210 and/or BUSI
1215)