Support and Services

If you or someone you know has experienced sexual violence and there is an immediate health or safety concern, call 9-1-1. If the immediate health or safety concern happened on campus, you should also call Campus Security

  • Langley: 604-599-3276
  • Richmond: 604-599-2676
  • Surrey: 604-599-2076
  • Tech: 604-598-6076

Student Rights and Responsibilities Office

Our office takes a victim/survivor centered and trauma informed approach to supporting Victims/Survivors of Sexual Violence. Some of the confidential assistance may include:

  • Free and confidential support, information and advice
  • Information to on and off campus supports and resources as needed
  • Personalized safety planning
  • Information on confidentiality
  • Receiving disclosures
  • Information on reporting options available to you, and assistance with accessing these options
  • Information and advice about options under the Sexual Violence and Misconduct Policy (SR14)
  • Being the place on campus for students to file a formal report that could lead to an investigation under the Sexual Violence and Misconduct Policy (SR14)
  • Timely assistance with academic, non-academic or other accommodations at KPU
  • Provide support and advice for those who have received a disclosure
  • coordinates education and prevention efforts on campus for students, faculty and staff
  • creates and delivers prevention workshops and presentations

Available for download

KPU Support and Services

  • Emergency Call Buttons: Direct Service Lines to Security and First Aid" public courtesy phones are located across campuses.
  • KPU Listens: A confidential reporting program that allows members of the KPU community to anonymously and confidentially report what they perceive to as cases of workplace misconduct.
  • KPU Counselling: All of us encounter personal difficulties at one time or another, and earning a university degree or certification can be stressful. Our counsellors are available to help. Counselling's website provides directions on how to access keep.meSAFE's My SSP, a new service for KPU students providing them with 24/7 access to a large, diverse network of professional counsellors.
  • KPU Security
  • Peer Support Program: A student-led initiative that aims to foster optimal mental health and holistic well-being within our KPU community.
  • Student Rights and Responsibilities
  • Employee and Family Assistance Program: KPU Faculty and Staff have access to their EPA. Your EFAP is a professional service that offers counselling, coaching, information and support for all types of issues related to mental health, life balance, health management and achieving greater personal well-being.
  • Network to Eliminate Violence in Relationships: Here, you will find NEVR campaign news, upcoming events, as well as links to various NEVR platforms, and initiatives.
  • My Wellness: As a KPU student you have access to the Kwantlen Student Association's (KSA's) mywellness service.
  • KSA Advocates: If you are encountering a problem or if you need guidance or support with the University's policies and procedures, KSA Advocates are here to help. 
  • KPU Safe App: An all in one application to centralize many safety and information services. 

Community Support and Services

  • VictimLinkBC: A toll-free, confidential, multilingual telephone service available across B.C. and the Yukon 24 hours a day, 7 days a week at 1-800-563-0808. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.
  • BC Crisis Line: A non-profit, volunteer organization committed to helping people help themselves and others deal with crisis.
  • BC211: BC211 is a nonprofit organization that specializes in providing free information and referral regarding community, government and social services in BC.
  • Here2Talk: A free 24/7 mental health support service available via app, phone and web for post-secondary students currently registered in a B.C. post-secondary institution.
  • Chimo Community Services: A non-profit organization serving people in crisis, transition and through education.
  • DIVERSEcity Community Resources Society: A registered not for profit agency offering a wide range of services and programs to the culturally diverse communities of the lower mainland.
  • Ending Violence Association of BC: Works to coordinate and support the work of victim-serving and other anti-violence programs in British Columbia through the provision of issue-based consultation and analysis, resource development, training, research and education. Our work is guided by respect for difference, human dignity and equality.
  • Family Services of Greater Vancouver: A community-based not-for-profit organization that provides counselling and other essential services to the most vulnerable people in our community.
  • First Nation Health Authority Mental Health Provider List: This service is for Indigenous individuals who are eligible for coverage through the First Nations Authority. Please see this link for more information on eligibility and how to access coverage.
  • Fraser Health Crisis Line: You can call the Crisis Line about anything that is causing you concern, worry or distress. Examples might be suicide thoughts or feelings, mental health problems, addiction issues, family violence, abuse, relationship conflicts, loss, or just plain loneliness.
  • Ishtar Transition House Society: is committed to preventing, breaking and ending the cycle of abuse.
  • Options Community Services: Anon-profit society and registered charity dedicated to making a difference. We are committed to empowering individuals, supporting families and promoting community health. Every day, we aim to achieve these goals through a wide variety of programs.
  • Surrey Women’s Centre Society: We are a crisis centre for women and girls escaping domestic violence, sexual assault and other forms of gender-based violence. Help us protect and empower women and girls. We are the only women's Centre in Surrey, BC. We are often the first and sometimes the only place they call for help. It is because of you that women and girls have a safe place to turn. 24 hours per day. 7 days per week. 365 days per year.
  • MOSAIC Counselling and Victim Services: MOSAIC is a registered charity serving immigrant, newcomer and refugee communities in Greater Vancouver for the past 40 years.
  • MOSAIC Education and Prevention Video Series: Educational and prevention videos can be accessed globally by international students to increase their safety and reduce their risk of sexual victimization.
  • MOSAIC International Student Safety Guide:  The safety guide incorporates information on immigration policies for international students, sexual assault and consent, victims' legal rights, best practices to support their peers victim of sexual assault, and police and hospital protocols on supporting sexual assault victims. Safety guides are available in Mandarin, Arabic, Japanese, and Punjabi. For more information or to access the safety guide, please contact MOSAIC.
  • MOSAIC Violence Committed in the Name of Honour Project: Training for Victim Service Providers
  • Salal: We are a feminist, anti-oppressive, decolonizing rape crisis centre operating on unceded Coast Salish Territories. We provide support services to survivors of sexualized violence who have shared experiences of gender marginalization: cis and trans women, Two-Spirit, trans and/or non-binary people. We advocate for social and systemic change through education, outreach and activism.
  • Safe Campuses BC: A new website being created by the BC government to centralise Campus and Community Resources for safe campuses.
  • Fraser Region Aboriginal Friendship Centre Society: Their Mission is to support the activities that promote the health and well being of Aboriginal People and to promote the resurgence of resident Aboriginal culture, language and teachings, particularly those of local residency.
  • BC Crime Victim Assistance Program: Assists victime and immediate family members, and witnesses in dealing with the effects of violent crime. It also provides financial assistance to help victims with financial losses. Phone: tol free 1-866-660-3888
  • ​British Colunmbia Society for Male Survivors of Sexual Abuse: a non-profit society, established to provide therapeutic services for males who have been sexually abused at some time in their lives. Phone: (604) 682-6482
  • Qmunity Resource Centre provides counselling, resources, programs and peer support to the lesbian, gay, transgender, and bisexual communities. Qmunity also operates Prideline, a peer support, information and referral helpline Phone: 604-684-5307; or toll free, 1-800-566-1170. The Centre for Lesbian, Gay, Bisexual, and Transgendered Youth (604) 684-6869.
  • Family Services of Greater Vancouver: Family Services offers professional, compassionate counselling and trauma services to individuals, families, children and youth in Vancouver, Richmond, and New Westminster.​ The trauma Services programs serve women and children survivors of incest, trauma, sexual abuse, and family violence. There is no fee to access these programs, but may require a referral from a social worker. For more information please contact: specializedtraumaservices@fsgv.ca or 604-874-2938 ext. 4141​
  • Vancouver and Lower Mainland Multicultural Family Support Services Society (VLMFSS): Assistance for immigrant and visible minority women and their families who are experiencing family violence. Services offered in many different languages. Email: againstviolence@vlmfss.ca, Phone: 604-682-1025
  • Sextortion. Simply put, sextortion is blackmail. It's when someone online threatens to send a sexual image or video of you to other people if you don't pay the person or provide more sexual content. (taken from cybertip.ca) Find out more about preventing sextortion and supporting victims and survivors of sextortion from these community services. Cybertip.ca, needhelpnow.ca, and dontgetsextorted.ca
  • Community Legal Assistance Society (CLAS) Stand Informed, an independent legal advice service for people who have experienced sexual assault in BC and reside in BC providing 3-hours of FREE, confidential legal information and advice to clients, with a focus on holistic, trauma-informed legal services. CLAS also offers SHARP Workplaces (which is focused on workplace sexual harassment).