Multi-Factor Authentication (MFA) - FAQs

All users of KPU accounts will need to set up MFA.
This includes all staff and faculty, students, and other external users.

All users other than our students have already had MFA enabled.

If you are not part of the current enforced enrollment group, you can enroll yourself at any time here.

Once you have enrolled yourself, or been added to an enforced group, on your next log into one of the applications protected with MFA, you will be prompted for additional security information and walked through the MFA registration process.

Any time you are logging into your Microsoft account you will need to use MFA.

Any application you sign into using your Microsoft account will require you to use MFA.
All applications accessed via One.KPU.ca other than moodle.

Log into portal.office.com, go to your account page, then Security info.
From there, you can add or change your sign-in method using the “+ Add sign-in method” and “Change” links.

If you are using Microsoft Authenticator with push notifications, it will use 100KB to 200KB per authentication.
If you are using it or another authenticator app for TOTP Codes, no data is required.

If you are planning to be without access to mobile data, but still need access to your account, you can still use MFA with push notifications if your device is on WiFi.
Alternatively, before leaving you can add your Microsoft Authenticator app as a TOTP Token generator and no data will be required.