As part of ongoing efforts to improve cybersecurity for KPU students, we are implementing multi-factor authentication (MFA) for all KPU accounts.
This change will affect the use of Microsoft Office apps, as well as other applications at KPU using the new Unified Login system.
MFA will be made mandatory for all KPU students in Fall 2024. Self-enroll now by visiting the MFA self enrolment page.
What is Multi-Factor Authentication?
Multi-factor authentication requires you to provide additional information to gain access to some KPU services.
How does MFA work?
When you attempt to login to a service that uses MFA, you will enter your username and password as normal. Then you will be prompted to use your chosen MFA method. This can be entering a time-based one-time password, also known as a temporal one-time passcode (TOTP), from an authenticator app or hardware token, or it can be performing number matching in the Microsoft Authenticator app.
What can I use as my multi-factor authentication method?
- Microsoft Authenticator app : We recommend the use of Microsoft Authenticator app, as it integrates directly with your Microsoft Account at KPU, and is supported on most smartphones and tablets on both iOS and Android.
Google Authenticator app : As this is a 3rd party app KPU IT will only be able to provide limited support on the use of this app
Other TOTP-based MFA apps should also work, though we cannot guarantee full support or functionality of all MFA applications.
Less secure methods such as audio and text message are NOT available as a multi-factor authentication method.
If you are unable to make use of any of these options, please contact the IT Service Desk (604-599-2116 or servicedesk@kpu.ca) for additional support.
| Microsoft Authenticator | Google Authenticator |
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| Setup Guide for Microsoft Authenticator | Setup Guide for Google Authenticator |
Do I need a data plan to use MFA on my phone?
While some MFA application functions can make use of a data plan if it is available, you do not need a data plan to use MFA.
Any TOTP-based MFA app can be used without having an active data or cellular connection on your phone. TOTP MFA relies on shared secret information between your account and the app, and your device having an accurate clock.
Frequently Asked Questions.
Please visit our FAQ Page
Please contact the IT Service Desk (604-599-2116 or servicedesk@kpu.ca) for support.