Student Email

KPU's IT department made changes in 2023 that affects student email, O365 and OneDrive accounts.
Essentially, student email addresses changed from “@email.kpu.ca” to “@student.kpu.ca”.

Why was the change made?

This change allowed for greater connectivity between students and faculty at KPU.  Some features of O365 that were previously unavailable to students are now available. This allows students and faculty to collaborate within Microsoft 365 apps like Microsoft Teams seamlessly.

The IT department began moving active student email accounts in batches in January 2023. All mailboxes were moved by May, 2023.

What do you need to know?

  • Student email addressed changed from “@email.kpu.ca” to “@student.kpu.ca”. 
  • Everything in the old email account was moved to the new account.
  • Students were notified via email a week before the mailbox was being migrated
  • Once the migration was complete all student email was located in the new @student.kpu.ca mailbox.
  • Email sent to the old email, “…@email.kpu.ca” was auto-forward to the new email, “…@student.kpu.ca” for 2 months after the mailbox was moved to the new server. 

OneDrive

The deadline for transferring OneDrive files to the new account was June 16, 2023.
After the deadline, any files stored in the old OneDrive account (@email.kpu.ca) were no longer accessible.  

Email and OneDrive is safer

  • Safe Links and Safe Attachments features is enabled on the new server.
  • Your email account has additional Information Security protections applied by the Microsoft 365 Safe Links and Safe Attachments features.
  • This solution is another layer of protection but it should not replace your overall cyber awareness knowledge. See https://kpu.ca/it/security to learn more.
  • These features help protect mail recipients from scams and malware by scanning the content of web pages and attachments linked to and included in emails, and shared via OneDrive.
  • To learn more about how these features work, see https://kpu.ca/it/security/safelinks

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If you have any questions about this project, please contact the IT Service Desk