Holds

• Search for the item in the Library Catalogue.
• Request the item using the DVD Request form.

Ask the Librarian at the Research Desk if the book can be sent to your campus.  High demand books might not be sent.

• Search for the item in the Library Catalogue.
• Click on Send a Request at the top right corner of the screen.
• Click on Request a KPU Periodical and fill in the form.

Go to My Library Account then click on Review My Account to:

• See a list of your holds & your position in the queue.
• Cancel your hold.
• Change the pickup Library.

You will receive two notices: one by email, followed by a text message if you have initiated the text notification service.

KPU Library patrons have the option to receive overdue, bill and hold pick up notices via text in addition to receiving them automatically by email.

Our text messaging option is available thru the following cell phone providers:

• Bell
• Fido
• Freedom
• Koodo
• Rogers
• Telus
• Virgin
• Wind

To set up Text Notifications:

1. Login to My Library Account.
2. On the Personal Information tab click on Text Notifications.
3. Click on Add Text Notification.
4. In the Personal or Work Cell field specify the type of cell number.
5. Enter your cell number in the Phone Number field.
6. Leave the Country Code set to Canada.
7. Check the boxes for the types of notices you would like to receive via text.
8. Click on Save.

Please note if a cardholder opts in to receiving SMS (text) messages regarding their Library account, the cardholder is aware that messages and data rates may apply and their phone number and KPU Library SMS message content will be disclosed and stored temporarily outside Canada. For more information on how the Library collects and manages your personal information, please see https://www.kpu.ca/library/personal-information.

• You will not be able to renew it; if it is overdue for more than a week, a LOST bill for the replacement cost of the item will be added to your account.